We take your privacy and data security seriously. This privacy policy sets out how we will use and protect any personal information that you give us when you you use ths website or our services, and explains how you can control how we use your personal information.
If our privacy policy changes in any way, we will update this page. You should revisit this page regularly to ensure that you are happy with any changes.
What we collect
We only collect information that you give us when you ask us to contact you, or in the course of providing you with a service that you have requested.
We may collect the following information:
- name, company name and job title
- contact information, including address, email address and phone number
- preferences and interests
If we do business with you, we may require additional information about your company, including financial information.
What we do with the information that we collect
We use the information that you give us in the following ways:
- providing you with the service or information that you have requested
- internal record keeping
- improving our website, products and services
- sending you updates about our product or services if you have consented to us doing so
We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so.
Controlling your personal information
It is your right to know what personal information we hold about you and control how we use it.
If you would like to view, amend or delete the personal information we hold about you, please contact us using the methods below:
- By email: info@alice.co.uk
- By phone: 01442 863494
- By post: Ashley, Wharf Lane, Dudswell, Herts HP4 3TG
Security
We are committed to ensuring that your information is secure. We have implemented measures to ensure that the information that we collect is secure and can be accessed only by those who need to use it.
Cookies
A cookie is a small file which is placed on a computer’s hard drive, or in a web browser’s memory, to make a website work, or work more efficiently for returning visitors.
The cookies used on this website do not store any personal or confidential information about you and are used only to provide functionality or website analysis.
We set the following cookies on this website:
- Google Analytics cookies
- WordPress preference cookies
This website uses Google Analytics to record visitor trends. Google Analytics uses a cookie to track which pages are accessed. The cookie contains no personal information, but it does use your computer’s IP address to determine where in the world you are accessing the site from, and to track your page visits within the site.
We may include links to (or embed external content from) other websites on our website. Content and cookies on other websites are beyond our control and are not covered by this privacy policy. You should review the privacy policy applicable to the website in question.
Enabling/disabling cookies
You can accept or decline cookies by modifying the settings in your browser. However, our website may not function correctly if cookies are disabled.
Complaints
If you have a complaint please contact us and we will deal with your request promptly.
If you are not satisfied with our response, you can refer your complaint to the Information Commissioner’s Office.